Generative AI for Banking & Finance

The banking and finance sectors are experiencing a technological revolution, with Generative AI playing a pivotal role in driving innovation. This course equips professionals in the industry with the knowledge and skills to leverage AI for predictive analytics, fraud detection, customer service, and regulatory compliance. Participants will explore how AI transforms financial operations by enhancing efficiency, reducing risks, and improving customer experiences.

Designed for banking and finance professionals, this course bridges the gap between traditional financial workflows and cutting-edge AI solutions. Through hands-on exercises and practical examples, participants will learn to integrate AI into their workflows, enabling smarter decision-making and operational excellence.

Who should attend?

This training course is intended for:

• Banking professionals seeking to enhance customer service and operational efficiency.
• Financial analysts looking to improve forecasting and risk assessment.
• Risk management specialists exploring AI-powered fraud detection tools.
• Compliance officers aiming to streamline regulatory processes using AI.
• Fintech entrepreneurs and innovators exploring AI applications in finance.

Learning objectives

Upon successful completion of this training course, the participants will be able to:

• Understand the role of Generative AI in predictive financial analytics and decision-making.
• Learn how AI can detect and mitigate fraud in financial transactions.
• Explore the automation of customer service processes with AI-driven chatbots and tools.
• Gain insights into using AI for regulatory compliance and reporting.
• Apply hands-on techniques to integrate AI solutions into banking and finance workflows.

Educational approach

The training course is participant centered and contains:

• Real-world case studies illustrating the application of AI in banking and finance.
• Hands-on exercises to explore AI-driven analytics, fraud detection, and automation tools.
• Focus on practical application with minimal theoretical overload.
• Resources and templates for continuous learning and implementation post-course.

Prerequisites

There are no prerequisites to participate in this training course.

Course Agenda

1. Predictive Financial Analytics
   1. Using AI to forecast market trends and financial performance.
   2. Enhancing portfolio management with AI insights.
2. Fraud Detection with AI
   1. Identifying anomalies and fraudulent patterns in transactions.
   2. Implementing AI tools for real-time fraud monitoring.
3. Automating Customer Queries
   1. AI-driven chatbots and virtual assistants in customer service.
   2. Enhancing customer satisfaction through personalized responses.
4. Regulatory Compliance
   1. Streamlining compliance reporting with AI tools.
   2. Ensuring adherence to financial regulations using AI insights.

Certificate requirements

Upon successful completion of all course requirements, participants will receive a Certificate of Completion in “Generative AI for Banking & Finance.”